Shipping & Delivery Policy
Welcome to Food Stuff. We are committed to delivering your orders quickly, safely, and efficiently across India. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
2. Delivery Locations
We currently deliver to selected locations across India. Delivery availability may vary depending on the customer's address and serviceable areas.
3. Delivery Time
Estimated delivery time is generally between 3–7 business days depending on the delivery location and product availability.
- Metro Cities: 3–5 Business Days
- Other Cities & Towns: 4–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery timelines are estimates and may be affected by weather conditions, transportation delays, festivals, strikes, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Free Pan-India Delivery may be available on eligible orders as displayed on the website.
5. Order Tracking
Once your order is shipped, you may receive shipping and delivery updates via SMS, email, or phone call based on the contact information provided during checkout.
6. Delivery Attempts
Our delivery partners may attempt delivery multiple times. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or unreachable phone number, the order may be returned or cancelled.
7. Damaged or Missing Items
If you receive a damaged package, incorrect product, or if any item is missing, please contact our customer support within 24 hours of delivery with your order details and supporting photographs.
8. Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, Food Stuff shall not be held liable for delays caused by courier partners, natural disasters, government restrictions, or other circumstances beyond our control.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact:
Food Stuff Customer Support
Phone: +91 73035 91536
Email: nnmart87@gmail.com
By placing an order on Food Stuff, you agree to the terms of this Shipping & Delivery Policy.