Terms & Conditions

1. Introduction

• The domain www.n2ngroceries.com is operated by N2N Groceries, a proprietorship registered under Indian laws, with its office located in [Your City, Uttar Pradesh – PIN Code].
• By using our website, you agree to these Terms & Conditions, our Privacy Policy, and all applicable laws.

2. Services

• N2N Groceries is an online grocery store offering staples like rice, atta, pulses, dairy, and other household essentials.
• We reserve the right to modify, suspend, or discontinue any service without prior notice.

3. User Responsibilities

• Account Creation: Provide accurate and current information. You are responsible for safeguarding your account credentials.
• Orders: Ensure all details (delivery address, contact info) are correct. We are not liable for errors caused by incorrect user input.
• Prohibited Conduct: Do not misuse the website for illegal activities, spam, or uploading harmful content.

4. Orders & Payments

• Pricing: Product prices are subject to change. Offers/discounts are valid as per their terms.
• Payment: We use secure gateways (Razorpay/Paytm). N2N Groceries is not liable for bank charges or payment failures.
• Cancellations: Orders can be canceled before shipment. No cancellations for perishable items once dispatched.

5. Delivery & Returns

• Delivery Areas: Currently serving [Your Service Areas, e.g., Uttar Pradesh]. Delivery timelines are estimates.
• Damaged Goods: Report within 24 hours of delivery with photos for replacements/refunds.
• Perishables: No returns unless spoiled/defective.

6. Intellectual Property

• All website content (logos, text, images) is owned by N2N Groceries. Unauthorized use is prohibited.
• User-generated content (reviews) must not violate copyrights or contain offensive material.

7. Limitation of Liability

• N2N Groceries is not liable for:
  • Minor variations in product packaging/weight.
  • Delivery delays due to unforeseen circumstances (e.g., weather, strikes).
  • Third-party services (payment gateways, couriers).

8. Termination

• We may suspend/terminate accounts for violations, fraud, or inactivity. Users will be notified where possible.

9. Governing Law

• Disputes will be resolved under Indian law, with jurisdiction in [Your City, Uttar Pradesh].

10. Updates

• Terms may be revised periodically. Continued use implies acceptance of changes.

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Contact Us:
For questions, email support@n2nmart.com or call +91 93136 77105.