1. Who We Are

Our website address (https://www.n2nmart.com) is an online grocery store based in Uttar Pradesh, offering premium staples like rice, atta, pulses, and more.

2. Information We Collect

  • Orders: Name, contact details, shipping address, and payment information.

  • Account Registration: Email, phone number, and password (stored securely).

  • Comments/Reviews: Data entered in forms, including IP address for spam detection.

3. Media Uploads

If you upload product reviews with images, avoid images with embedded location data (EXIF GPS).

4. Cookies

  • Essential Cookies: For cart functionality and login sessions (expire after 2 days).

  • Preference Cookies: Remember your location/currency settings (expire after 1 year).

  • Third-Party Cookies: Payment gateways (Razorpay/Paytm) may use cookies for transaction processing.

5. Embedded Content

Product pages may include embedded content (e.g., YouTube videos). These third-party sites may track your interaction.

6. Who We Share Data With

  • Vendors/Delivery Partners: Only to fulfill orders.

  • Payment Processors: Razorpay/Paytm (data encrypted).

  • Legal Compliance: If required by law.

7. Data Retention

  • Orders: Retained for 3 years (for tax/compliance).

  • Accounts: Stored until you request deletion.

8. Your Rights

Request access, correction, or deletion of your personal data (contact support@n2nmart.com).

9. Data Security

SSL encryption, secure payment gateways, and regular audits.

10. Updates

We may update this policy; changes will be posted here.